Shipping & Returns - Standard Products

Good things takes time. All items are handcrafted and first produced when ordered. Rates and delivery time shown below refers to our standard products. They may vary depending on the product category and seasonal events. 

For any specific questions about your order please contact office@annaklose.com. 

Shipping rates and delivery times:

Germany:
Shipping is free of charge. 4 to 5 weeks. 

Inside EU (except Germany):
15,00 €. 4 to 5 weeks. 

International Shipments:
40,00 €. 4 to 5 weeks. 

Shipping required for all products.

Shipping guaranteed for:

Countries inside EU
Great Britain
United States of America
Canada

Customs are paid by Anna Klose Hamburg for the stated countries above. 

Shipping required for all products.

Worldwide Shipments possible. Please contact office@annaklose.com for specific questions about your countries. 

 

Returns: 

All items are refundable within 30 days. Please note that personalized items are non-refundable.